Why choose a general call center when you can have a…

HIPAA Compliant Medical Call Center

Improve your process with Obsurvus

Medical call center

Leverage Our Patient Call Center To Balance Staffing Costs

Medical call centers give you the ability to do more by improving the flow of operations. As you know, efficiency is key in the healthcare industry. The Obsurvus healthcare call center was designed to tackle challenges that will improve the patient experience while keeping more revenue in your pockets.

Medical Call Center Services

When a patient needs assistance, it isn’t always the right time for you. If you’re missing phone calls or ignoring patient messages, it’s time to consider enlisting the help of a medical call center.

A man is upset by a surprise medical bill and is yelling at the phone

Top-notch healthcare call center outsourcing helps remove the burden from your front office staff.  Refocus your time and energy on serving patients the way you planned.

Patient Call Center Services

The success of your medical practice depends on effective and pleasant communication. You know the health care services you provide are exceptional, but retaining patients without placing a priority on communications is impossible. Our team of agents will bridge the gap with medical call center services. Your patients and staff will be happier and more loyal than ever before.

patient dispute resolution

Sometimes the claims process can be lengthy. When patients start to dispute invoices it can end up taking large portions of your staff's time. After you’ve provided services, leave the complicated patient account services to us. Your practice needs professionals who understand patient insurance. We have the experience to explain charges and balances in a concise and friendly manner.

Patient statement processing

Thousands of dollars are charged each month directly to patients. Maintaining accurate patient balances is crucial to creating confidence and retaining your patients. We’ll serve as the liaison between you, your patient, and collection services. Money will keep flowing into your practice so you stay cash-rich and stress-free. Leave the complex process of balancing patient accounts to us.

Patient Call Center Services

The success of your medical practice depends on effective and pleasant communication. You know the health care services you provide are exceptional, but retaining patients without placing a priority on communications is impossible. Our team of agents will bridge the gap with medical call center services. Your patients and staff will be happier and more loyal than ever before.